Performance Squad : If a swimmer cannot attend any session then they are expected to email or text Head Coach / Assistant Head Coach
Regional Squads : If a swimmer cannot attend any session then they are expected to email or text Assistant Head Coach & Squad Coach.
County and Junior Development Squads : If a swimmer has a planned absence (e.g. holiday, exams), or is absent due to sickness for more than a week, they should talk to or email their Squad Coach - prior to their absence if possible.
All other squads : Please email Academy, or your coach (or Contact Us via the website) if a swimmer has a planned absence e.g. holiday or is sick for more than two weeks.
It's really tough for swimmers (and parents) who cannot attend due to sickness or injury. Therefore, if an absence is expected to last between 1 and 3 months, fees will be reduced to 25% for each full month that a swimmer is not able to attend any sort of training (pool or land).
For absences expected to last longer than 3 months - please contact the Head Coach or Welfare Officer to discuss. It may be appropriate to suspend all membership fees for the period the swimmer cannot attend, and they may need to complete their rehabilitation in a different squad on their return, but this will be fully discussed.
Similarly, where a swimmer can only manage some sessions (pool or land) then a programme of rehabilitation should be agreed with Coach and Welfare Officer. It may be appropriate to move to a different squad (at lower cost) during this period.
Requests for reduced fees must be agreed by the Treasurer & Welfare Officer, who has the right to request evidence from a Medical Practitioner before agreeing the discount.
Please keep the club informed of progress each month, so that a return to full training can be planned with the coaches, and any cost adjustments made.
Reductions in fees for holidays/other reasons are not offered.
Please remember that Maxwell is a not-for-profit club, and costs are still incurred if you are off. As a club, we have to share both the costs and the workload, and we just cannot afford to adjust fees in circumstances other than those outlined above. Thank you for your understanding.