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I know coaches are very busy. Is it ok to contact them?
Yes, it is absolutely fine to contact a coach if you need to. We only ask that you respect the fact that it is not always easy for them to speak on poolside. Many instances where you need to contact coaches can be dealt with via a quick email exchange, so feel free to do this in the first instance. Unless the query is of an urgent nature, please allow a few days for a response.
You child’s coach should be contacted if you have questions about:
- Your child’s progress
- Which galas or races to enter
- Long term sickness or injury
If your child’s coach cannot help with the above or you have other issues regarding the coach or the training sessions then please refer upwards as follows:
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RS, Bronze, Silver, Gold
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Veronica Banks
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JCDS & SCDS
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Stuart Donald or Glen Melson
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Junior Transition & Junior Squad
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Clara Nutting
Stuart Donald or Glen Melson
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JAGP
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Stuart Donald
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YP
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Stacey Portat (Committee Coach Rep)
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SwimActive
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Glen Melson
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Who should I contact for Other Topics?
The table below is intended to help parents with information about who to contact in certain, common scenarios.
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Topic
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Who to Contact
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How
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Any safeguarding concern
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Sarah Hempenstall, Welfare Officer
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Welfare@elmbridgephoenix.com
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Welfare concerns (e.g. friendship issues, bullying)
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Your child’s coach, the lead coach or the welfare officer
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|
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Para Swimming
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Jackie Harris
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Jackie-harris@blueyonder.co.uk
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Questions regarding overall management and communications
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Amanda Perry, Chair
All committee members
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amanda@elmbridgephoenix.com
committee@elmbridgephoenix.com
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Coaching Queries requiring Committee Input
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Stacey Portat, Coach Committee Rep.
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stacey@elmbridgephoenix.com
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Payment of Fees, TU financial Account questions,
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Julie Fabris
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finance@elmbridgephoenix.com
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Galas
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Questions relating to which galas or races your child should enter, contact your child’s coach.
All other questions, contact Caroline Fantham, Meets Co-ordinator
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meets@elmbridgephoenix.com
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Club Kit
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Emma Coackley
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kit@elmbridgephoenix.com
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Badges and awards
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Alix Coups
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awards@elmbridgephoenix.com
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Club Desk
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Caroline Fantham & Mark Donnison
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caroline@elmbridgephoenix.com
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New joiners
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Susan O’Sullivan
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joiners@elmbridgephoenix.com
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ASA Membership
|
Susan O’Sullivan
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joiners@elmbridgephoenix.com
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Changes to slot bookings for Bronze, Silver, Gold & SwimActive
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Amanda Perry
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amanda@elmbridgephoenix.com
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Tickover or one off sessions
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Emma Coackley
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emma@elmbridgephoenix.com
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Committee
|
Role
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E mail
|
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Amanda Perry
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Chair
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amanda@elmbridgephoenix.com
|
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Stacey Portat
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Vice Chair
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stacey@elmbridgephoenix.com
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Emma Coackley
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Secretary
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emma@elmbridgephoenix.com
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Julie Fabris
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Treasurer
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Finance@elmbridgephoenix.com
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Caroline Fantham
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Meets Coordinator
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meets@elmbridgephoenix.com
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|
Jackie Harris
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Para Representative
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committee@elmbridgephoenix.com
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Mark Donnison
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Pool Bookings
|
committee@elmbridgephoenix.com
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Mark Everitt
|
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committee@elmbridgephoenix.com
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Hannah Bamberger
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Communications
|
committee@elmbridgephoenix.com
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Lead Coaches
|
|
|
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Stuart Donald
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Head Coach
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leadcoach@elmbridgephoenix.com
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Glen Melson
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Asst Head Coach
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glen@elmbridgephoenix.com
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Clara Nutting
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Juniors Lead Coach
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Clara@elmbridgepphoenix.com
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Veronica Banks
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RS, Bronze, Silver & Gold & Masters Lead Coach
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Veronica.banks@gmail.com
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Morgan Portat
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SCDS Lead Coach
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Morgan.portat@btinternet.com
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Sarah Lidbetter
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JCDS Lead Coach
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sarah@elmbridgephoenix.com
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Other coach e mails can be found here
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