Complaints
A Club complaint refers to a complaint involving an alleged breach of the club’s rules or any other dispute not relating to an alleged breach of Swim England regulations, between two or more club members, any or none of whom may be an officer of the club, or one or more club members and one or more employees of the club. Anyone can make a complaint if you are a Swim England member to the Club Chair. Orpington Ojays process is documented below and follows the Swim England guidance for the different stages of the process.
Orpington Ojays Complaints Process
Swim England Judicial Review Guidance
Welfare Concerns
Orpington Ojays is committed to ensuring that any child who attends our organisation, our events or activities will be safeguarded from harm. Protection and safeguarding of children is paramount and should be based on prevention and best practice.
Orpington Ojays Procedure for Welfare Concerns
Discipliary Procedures
At Orpington Ojays Swimming Club, we emphasize the significance of exemplary conduct both during training sessions and club events, whether inside or outside the pool.
Orpington Ojays Disciplinary Procedures
Bullying
Orpington Ojays is committed to fostering a safe, inclusive, and respectful environment for all members. We have a zero-tolerance policy towards bullying in any form. We believe in promoting positive interactions, mutual respect, and the well-being of every individual within our swimming club.
Orpington Ojays Anti-bullying Procedure
