Vacancy: Club Manager.

Contract Type: Permanent

Working Hours: Part time (15 hours per week)

Location: Portsmouth Mountbatten Leisure Centre, and remote working

Salary: TBC depending on experience

Closing Date: 5th December 2021


Portsmouth Northsea swimming club was founded in 1927 and over the years has gone from a modest start to being one of the leading clubs in south east England, competing and winning medals at county, regional, national and international level.

The Club takes children from learning to swim right through to National competitive squads - currently training over 680 swimmers in over 80 sessions per week, across 4 main pools including the 50m Olympic sized pool located at the Mountbatten Centre.

  • We take great pride in our work with the local community and our very successful Learn to Swim Programme, run in a number of locations throughout Portsmouth designed to encourage swimmers of all abilities to enter a competitive environment with enjoyment being the main focus.
  • We compete on the local, regional and national stage and during this time the club has seen members selected for international representation at junior and senior level, including competing at Olympic Games, and has produced two world champions & an MBE.
  • The club is led by a committee with a fresh vision for Portsmouth Northsea to be a Swimmer Centred, Coach Led, Committee Supported club. We have an ambitious plan to develop the club and take it to the next level.


Job Description

Portsmouth Northsea Swimming Club is looking for an individual who believes in quality work and attention to detail to help us build a strong future for our Club. The Club Manager is responsible for several duties pertaining to the daily operational functions at the Club and providing assistance to the committee and coaching staff at the Club.

We are searching for a self-motivated Club Manager who can help our organisation to grow. The club has acquired 250 new members within the last 12 months and has plans for further expansion. The Club Manager should be able to network and build lasting, professional relationships with members and external stakeholders while constantly looking for ways to grow the club’s membership and increase our footprint in the local community. The Club Manager's responsibilities include working with a broad member base and a capable team of coaches. They should be able to work under pressure and answer a number of questions from staff and club members in a polite manner.

A successful candidate for this role should demonstrate good powers of observation and be able to identify weaknesses before they become problematic. A top candidate for this position should be proactive, hungry to learn and be respectful in all their dealings with coaches, members and other stakeholders.



  • Be first point of contact for all club enquiries
  • Dealing promptly with all queries and grievances from club members
  • Responsible for all the membership processes for both Club and Learn to Swim
  • Administration of ASA club memberships
  • Assist with the financial and HR processes of the club
  • Support the administration of meets, skill courses, training camps and social events
  • Assist with monthly communications to members
  • Look after Club’s website and social media
  • Build loyalty between members and the club
  • Encourage feedback for improvement
  • Complete miscellaneous office manager responsibilities (purchase orders, liaising with suppliers, etc.)




  • Ability to meet deadlines and work with large amount of data whilst engaging with relevant stakeholders in a timely and constructive manner
  • Communicate effectively with a polite and caring approach
  • Be computer literate and comfortable using social media channels
  • Ability to remain calm and professional
  • Have relevant bookkeeping/accounting knowledge and experience
  • Ability to work closely with coaches, swimmers, parents, committee and volunteers to continue to grow working relationships
  • Have necessary permissions to work in the UK


  • Have substantial relevant experience and success in similar post and evidence of successful achievements (membership growth) within the last two years
  • Experience in club membership management and administration
  • Ability to use and teach others how to use the club’s membership systems (Team Unify)

The successful candidate will be required to undergo and pass a Disclosure and Barring Service (DBS) Check.

How to apply

To find out more about the club and role please contact our Vice Chair, Ryan Clay on [email protected].

Please send CV and covering letter to the Vice Chair via email.