Putteridge Swimming Club Welfare Information

Putteridge Swimming Club is committed to providing a friendly, caring and safe environment for all its members. We believe that all our members should enjoy swimming in an environment free from the fear of discrimination, intimidation, harassment, bullying and abuse. If there is something that you are unhappy or worried about please talk to one of our welfare officers, your coach or an adult that you can trust.

We have implemented policies and procedures to safeguard the well being of both children and adults, in order to protect them from abuse of any kind. The club has adopted the Swim Englands ‘Wavepower policies and procedures’, and these provide the foundations of our Welfare Policy.

We endeavor to make sure that these policies and procedures are known and are adopted by everyone involved with the club – swimmers, coaches, committee members, parents, guardians and club volunteers.

In the event of the club’s policy being breached the club’s Welfare Officer will act and investigate any incident in line with the recommended policy and will implement any necessary disciplinary and appeals procedures. This will be done quickly and with full confidentiality. 

Putteridge Swimming Club Welfare Officer

[email protected]


Alternately you may wish to contact the ASA’s Swimline number – details of which are below:


The Amateur Swimming Association is committed to promoting the welfare of children in our sport. That is why they have joined with the National Society for the Prevention of Cruelty to Children to create SwimLine.

Swimline Contact Number
Call on 0808 100 4001


NSPCC Child Protection Helpline – (open 24 hours a day and calls are free).
Call on 0808 800 5000
Text on 88858
Email [email protected]

The Swimline service is provided for anyone involved in swimming, including children and young people who believe that the welfare of a young child is at risk. This could be neglect or abuse, bullying or fear of someone, or anything that is worrying you and you don’t know who to discuss it with.

What happens if you call?

When you ring, you will hear a message. This will explain that you wish to speak to someone urgently or it would not be convenient for someone to call you back – you can press a number to transfer straight to the NSPCC Child Protection Helpline.

This will be answered by trained and experienced counselors who will advise you and act to protect children.

If there is a problem with someone calling you back and you wish to speak to someone who understands swimming, you will need to leave your telephone number and time when it is convenient for one of the Swimline Child Protection Group to ring.

These people are members of swimming clubs who work in child welfare as a profession and have volunteered to help this ASA programme.

If there is an issue which causes concern the ASA will act to protect the child.

SwimLine calls are free and do not appear on itemised bills unless the call is made from a mobile phone. SwimLine does not use the 1471 code or any other call return or call display facility.

If you leave a message Swimline will aim to ring back during the next working day. If you phone over the weekend, they will aim to contact you on Monday.

Additional websites

Swim England Safequarding contacts:


Child Line Website:

NSPCC Website:

Additional information on safeguarding advice for parents:

Parents in Sport:

Information and guidance about clubs’ and members’ responsibility towards children and young people in the sport is available at:

Mind for Better Mental Health