Norwich Swan Swimming Club

If you need to speak to someone about any welfare issues then email or call one of our Welfare Officers

Welfare Officer

Kirsty Pitcher

[email protected]


Assistant Welfare Officer

Position Vacant


Wavepower 2016-19: The ASA Child Safeguarding Policy and Procedures

Wavepower 2016–19 is the latest Amateur Swimming Association (ASA) Child Safeguarding Policies and Procedures publication which replaces all previous versions.

It has been produced to assist in safeguarding and protecting children in our sport and must be adopted by all ASA affiliated clubs and organisations.

Ensuring that children are safeguarded should be a key part of how our clubs and swim schools operate and helps to provide a safe, happy and fun environment in which children can learn to swim and develop their skills.

The responsibility to safeguard children does not belong to any one person, but instead belongs to everyone who plays a part in delivering our sporting activities. Wavepower is intended for anyone involved in these activities and offers practical guidance and information on mandatory requirements and good practice.

This publication will be fully updated in 2020, but if any new guidance or policy changes are released prior to this, then pages will be updated or added to this section of the website.

You can download each section of Wavepower 2016-19 below:

We hope you find this publication useful and welcome any feedback you may have. Send us an email at [email protected].

Additional Documents​

Swimline bubble


ASA Swimline (0808 100 4001)


The ASA, with the National Society for the Prevention of Cruelty to Children (NSPCC). operates SwimLine, a confidential free-phone number where children or adults can report suspected abuse of young children.

The service is provided for anyone involved in swimming, including children and young people, who believe that the welfare of a young child is at risk. This could be neglect or abuse, bullying or fear of someone, or anything that is worrying you and you don't know who to discuss it with.

What happens if you call?

When you ring, you will hear a message. This will ask whether you wish to speak to someone urgently or whether it would be convenient for someone to call you back.

You can press a number to transfer straight to the NSPCC Child Protection Helpline. This will be answered by trained and experienced counsellors who will advise you and act to protect children. 

If there is a problem with someone calling you back and you wish to speak to someone who understands swimming, you will need to leave your telephone number and time when it is convenient for one of our Child Protection Group to ring.

These people are members of swimming clubs who work in child welfare as a profession and have volunteered to help this ASA programme. 

If there is an issue which causes concern the ASA will act to protect the child. 

SwimLine calls are free and do not appear on itemised bills unless the call is made from a mobile phone. SwimLine does not use the 1471 code or any other call return or call display facility. 

If you leave a message we aim to ring back during the next working day. If you phone over the weekend, we will aim to contact you on Monday.

Contact Numbers

SwimLine : 0808 100 4001 
NSPCC Child Protection : 0808 800 5000 Textphone : 0800 056 0566