The competitive club with the friendly heart

SwimMark Club

Welfare Emergency Contacts


RRSC Welfare Officer (first point of contact)                           Multi Agency Safeguarding Hub (MASH)

Name: Claudine Day                                                                    Tel: 0300 470 9100

Email: [email protected]                                                        Email: [email protected]

Welfare Team                                                                                To report via secure email : [email protected]

Name: Louise Marriage                                                               Out of hours 01483 517 898                                           

Email: [email protected]                                                 

                                                                                                         National Governing Body (NGB)

Surrey County Welfare Officer                                                    Swim England Child Safeguarding Team

Name: Jeni Colbourne                                                                  Pavilion 3, SportPark

Email: [email protected]                                 3 Oakwood Drive, Loughborough University

                                                                                                          Leicestershire, LE11 3QF

Regional Welfare Officer                                                              Tel: 01509 640 270

Swim England South East                                                             Email: [email protected]

Name: Shelley Robinson                                                               Website:

Email: [email protected]

                                                                                                           Child Safeguarding Team

Children’s Services                                                                          Joanne Garey, National Child Safeguarding Officer (NSCO)           

Tel: 0300 470 9100                                                                         Tel: 01509 640 252

Monday-Friday 9am – 5pm                                                           Email: [email protected]

Out of hours/Emergency Duty Team                                           Keith Oddy, Independent Child Protection Officer (ICPO)

Tel: 01483 517 898                                                                         Jenni Dearman, National Child Safeguarding Manager (NCSM)

                                                                                                           Ashley Cox, Director of Legal Governance, Head of Safeguarding

Local Safeguarding Children Board (LSCB)                                 National Child Safeguarding Officer for Swim England

Tel: 07880 209 788

Email: [email protected]                                                      Disclosure and Barring Service Checks (DBS)

Local Authority Designated Officer (LADO)                                Samantha Massey, DBS Coordinator

Tel: 0300 200 1006                                                                         Tel: 01509 640 738

                                                                                                           Email: [email protected]

Safeguarding resources

Welfare Officer posters and leaflets for children are

available from the Child Safeguarding Team at

[email protected]


Office of Judicial Administration (OJA)

For all enquiries regarding the Judicial Complaints process,

Medical Protocol and Coach Referral Process

Kerry Moss, Judicial Manager

Tel: 0161 244 5345

Email: [email protected]


Swimline the Swim England/NSPCC Child Protection Helpline

Tel: 0808 100 4001


Signposting Help Desk

Email: [email protected]


NSPCC Child Protection in Sport Unit

Tel: 0116 366 5626

Email: [email protected]


NSPCC Helpline

Tel: 0808 800 5000




Tel: 0800 111