The competitive club with the friendly heart

SwimMark Club

Welfare Emergency Contacts


RRSC Welfare Officer (first point of contact)                           Multi Agency Safeguarding Hub (MASH)

Name: Claudine Day                                                                    Tel: 0300 470 9100

Email:                                                        Email:

Welfare Team                                                                                To report via secure email :

Name: Louise Marriage                                                               Out of hours 01483 517 898                                           


                                                                                                         National Governing Body (NGB)

Surrey County Welfare Officer                                                    Swim England Child Safeguarding Team

Name: Jeni Colbourne                                                                  Pavilion 3, SportPark

Email:                                 3 Oakwood Drive, Loughborough University

                                                                                                          Leicestershire, LE11 3QF

Regional Welfare Officer                                                              Tel: 01509 640 270

Swim England South East                                                             Email:

Name: Shelley Robinson                                                               Website:


                                                                                                           Child Safeguarding Team

Children’s Services                                                                          Joanne Garey, National Child Safeguarding Officer (NSCO)           

Tel: 0300 470 9100                                                                         Tel: 01509 640 252

Monday-Friday 9am – 5pm                                                           Email:

Out of hours/Emergency Duty Team                                           Keith Oddy, Independent Child Protection Officer (ICPO)

Tel: 01483 517 898                                                                         Jenni Dearman, National Child Safeguarding Manager (NCSM)

                                                                                                           Ashley Cox, Director of Legal Governance, Head of Safeguarding

Local Safeguarding Children Board (LSCB)                                 National Child Safeguarding Officer for Swim England

Tel: 07880 209 788

Email:                                                      Disclosure and Barring Service Checks (DBS)

Local Authority Designated Officer (LADO)                                Samantha Massey, DBS Coordinator

Tel: 0300 200 1006                                                                         Tel: 01509 640 738


Safeguarding resources

Welfare Officer posters and leaflets for children are

available from the Child Safeguarding Team at


Office of Judicial Administration (OJA)

For all enquiries regarding the Judicial Complaints process,

Medical Protocol and Coach Referral Process

Kerry Moss, Judicial Manager

Tel: 0161 244 5345



Swimline the Swim England/NSPCC Child Protection Helpline

Tel: 0808 100 4001


Signposting Help Desk



NSPCC Child Protection in Sport Unit

Tel: 0116 366 5626



NSPCC Helpline

Tel: 0808 800 5000




Tel: 0800 111